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ТЕМА

What logs should be collected before asking for technical help?

Troubleshooting threads often begin with only a screenshot and 'it does not work.' What is the minimum evidence that makes a LiDAR issue reproducible without exposing confidential site…

Olivia | Technical Docs1 ответов98 просмотров
ТЕМА

Point-cloud timestamps drift between LiDAR and camera

Fusion works at startup, but the projected LiDAR points gradually move relative to the camera image. Both streams continue without obvious packet loss. What timing evidence should I…

Priya | Robotics1 ответов91 просмотров
ТЕМА

Proposal: a monthly community troubleshooting roundup

Would a monthly summary of solved installation and integration topics be useful? The roundup could link to existing discussions, highlight reproducible diagnostic methods and avoid republishing product claims…

Maya | Community1 ответов124 просмотров
ТЕМА

M12 cable fits mechanically but there is no network link

A replacement cable connects physically, but the Ethernet link LED remains off. The original cable works. Which details should be checked before suspecting the scanner?

Ken | Controls Bench1 ответов84 просмотров
ТЕМА

Distinguishing rain returns from a real object

During heavy rain, sparse short-lived points appear in an outdoor monitoring zone. I want to reduce nuisance detections without delaying detection of an approaching vehicle.

Emma | Field Notes1 ответов77 просмотров
ТЕМА

Handling condensation without hiding the root cause

A scanner occasionally loses useful returns after cold equipment enters a warm, humid area. The optical surface appears fogged. What should be inspected before changing detection thresholds?

Noah | Maintenance1 ответов70 просмотров
ТЕМА

Why does an enclosure create a permanent near-field arc?

After installing the LiDAR inside its protective housing, a curved band of points appears near the sensor. It was not present during the open-air test. The front window…

Dan | System Integrator2 ответов63 просмотров
ТЕМА

Diagnosing a slowly changing scan caused by mount movement

Fixed walls appear to move a few centimeters over several hours. Network timing is stable, so I suspect the mounting structure. How would you confirm whether vibration or…

Lucas | Survey Workflow2 ответов56 просмотров
ТЕМА

Reducing false returns from a glass guard panel

A scanner near a machine guard occasionally reports points on or behind the glass. Cleaning helps only temporarily. What installation changes are most useful before attempting software filtering?

Sarah | Perception2 ответов49 просмотров